We are joined by Mark Topps, Regional Business Manager and Co-Founder of The Caring View, and Giuseppe Di Martino, Strategic Commissioner at Slough Borough Council, who discuss how to:

• Take a compassionate approach with understanding an individual’s background
• Carry out an initial assessment with the individual and maybe previous carers or friends and family members
• Work with the individual to understand any goals and ambitions they are working towards
• Understand environmental triggers

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Explore Log my Care's PBS feature in our interactive product tour