Care home management software – busting the jargon.

Care home management software is still fairly new to most of the care homes in the UK and the software industry is fairly guilty of resorting to overly complex and techy terminology at the best of times. We thought we’d come up with a quick jargon busting guide to help carers and care homes understand some of the terms that are bandied around:

Server – a place where your care records and information is stored

GDPR – the new rules from the UK government that set out the regulations in regards to data security (find out more about what Log my Care are doing about GDPR)

Smartphone – another word for pretty much any phone on the market made after 2012. Your Apple iPhones and Samsung are the most popular examples. Although we do like a good Google Pixel

Care home management software – the piece of software that lets you take your paper care plans and put them into a digital format. The best systems will help you allocate and manage the wider day to day care home tasks too.

Tablet computers – no, nothing to do with medication,  these are small computers like iPads and Galaxy Tabs that are larger than smartphones and can be moved around the care home.

WiFi – the signal connection that is beamed throughout your home, that your computers, tablets, and phones will connect to access the internet.

Point of care recording – this means that you can record care as you are delivering it to your residents.

Cloud – a collection of servers which hold your information, that are the evolution from those clunky things people used to have in their offices.

Users – these are your staff who use the care home management software.

Licenses – this is usually the unit which companies use to help calculate their billing costs.

Hardware – this includes everything from phones to WiFi routers – basically anything physical that you require to access care home management software.

PIN – like the number you enter when using your debit and credit cards. This is usually instead of a password.

 

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