sam hussain

08 Aug 2018

Chief Executive Officer | Alex Sorisi

Why is your care software free?

This week I’ve taken over the blog from Alex and so I thought I’d tackle something that keeps cropping up when we speak to Care Providers who are thinking of using Log my Care. 

So why are you actually free?

We get asked this a lot and by a lot, I mean at least 5 times a day. Why are you free? How is the Log my Care home software free? What’s the catch? 

To tell you this, we’ll need to go back to the beginning. It started whilst we were working for other companies who already provided care software. We worked for years for a few of these different companies and saw first-hand how stretched care providers had become from year after year of budget cuts, increasing costs and spiralling administrative requirements.

Although Care Software genuinely is a great way to mitigate all of these issues, many care providers just couldn’t afford the expensive software licences and just ‘battled on’ using paper to record care. The other thing we saw a lot of, were care providers struggling to really get to grips with a care system because it was too complicated for their carers and frontline staff to actually use. It was a real shame because providers stood to gain so much from going digital – better insight into the care being delivered, big time savings, more 1-2-1 resident care and an easier way to provide evidence to inspectors.

 In the end, we decided to do something about it and set up Log my Care with two simple principles 

  1. Our core product must always be free *check out our promise
  2. We must be ultra-simple to adopt and use 

What does that mean for you as a care provider?

We’re investing all our time and energy into a fantastic care system that people love (And we can prove it). This means we’ve chosen to not have sales teams running up and down the country demonstrating and trying to lock you into 5-year contracts. We don’t pay thousands of pounds to go to some exhibition, put up a big fancy stand and lure you in with sweets and pens either. 

The Log my Care software is designed from the ground up to be as simple as possible for you to use as we don’t want to pull multiple members of your team away from their day jobs for full training days. It also means we don’t need to send out a fleet of training staff to get your staff up to speed. Within a few minutes and a quick play around, you’ll understand what you need to do. And if that’s not enough we’ve got walkthrough videos and help articles that you can delve into at your leisure. 

So how is Log my Care going to sustain itself?

We’ll let our free care software speak for itself and only once you’re delighted with it, we’ll introduce some optional modules. These will have a small charge to help keep us going and will expand on our Care software’s free core functionality. Very importantly we promise that we will never make a premium module or feature that will impact its essential performance as we know how important it is to bring truly useful free care software to the market. 

As a result, we do depend on you, our awesome care providers. We’re building an amazing community of carers all over the country but we need your help to spread the word! You can do this pretty easily, if you love what we do and how we’re helping your care service, then tell your friends!

And if you’re not already using Log my Care in your care service, then you need to hurry up! It’s free to use and you’ll be up and running in no time.