Service efficiency
Mar 15, 2022

What to do when consent is withheld

Read our top tips on how to establish consent from a client who's initially refused, like changing your communication methods and better understanding needs.

When providing care or support to a service user it’s critical to establish their consent. Not only is it a legal requirement, it’s also a central way you can respect service users’ dignity and autonomy, and get them involved in their own care.

Join our community

Not using our software yet? Why not give our consent management feature a go? Start your free 30-day trial now and see if it’s the right fit for your care service.

Get started

Suggested reads

Have a flick through some of our other articles

Service efficiency
March 25, 2025

Common operational issues in care homes and how to resolve them

Struggling with care home efficiency? Discover common operational issues like staffing, compliance & medication errors and how to solve them with smart tools.
Service efficiency
March 11, 2025

Examples of proactive care: How prevention is transforming social care

Discover examples of proactive care that improve health outcomes, reduce costs, and support independence through early intervention and prevention strategies.
Service efficiency
February 28, 2025

Onboarding checklist for new care home staff

Set your new care home staff up for success with this essential onboarding checklist, covering training, policies, and key responsibilities from day one.

Ready to see Log my Care in action?

Get a live demo and see how our software is used to save countless hours of paperwork.