Get all the tools you need to effectively deliver and record care, from clear care and support plans that put every client at the heart of decision making, to daily task lists that can be checked off on the go.
Outcomes and Goals helps you streamline the goal-setting process in one place, allowing you to easily set goals with clients and create actionable plans that track their progress over time. Plus, you can assign daily logs to specific goals, link relevant care plans, and add your clients’ signatures.
Clients can work towards objectives that are of genuine importance to them, giving them a sense of purpose and empowerment.
Carers will be able to access real-time data via the Carer App and you can coordinate their efforts towards achieving clients’ goals and encourage positive risk-taking and independence.
Create personalised electronic care and support plans using our easy-to-use templates that cover all the activities of daily living (ADLs). Highlight strengths and individual needs for each of your clients, attaching risk assessments to factor in how likely something will occur.
You can then use all this information to create an action plan and generate overall outcomes.
Combine our care and support plans with risk assessments to understand the likelihood something could happen and the steps you can take to prevent it.Choose from over 40 common templates, including mental capacity assessments, Body Mass Index (BMI), the Malnutrition Universal Screen Tool (MUST), the National Early Warning Score (NEWS2) and Waterlow scores. Need something bespoke? You can even create your own template!Once you enter the required information, our platform will automatically generate a colour-coded risk score for you, which you can use to create an action plan.
Easily record care delivery via our Carer App. Simply choose from 8 care categories that cover all the activities of daily living (ADLs), including clinical care, health recordings and incidents. Then, complete one of our simple templates (or create a custom entry) in a matter of minutes or even seconds!
Enter detailed notes about incidents, from assaults, ABC behaviours, falls and illnesses, to medication errors, missing persons and seizures. Any incident logs created will automatically get added to a handover so the next shift team are aware and are flagged to senior staff.
Record your service users’ consent or lack of capacity using our easy-to-use customisable templates, including care and treatment, finances, vaccinations and more. Clients or their Legal Power of Attorneys can digitally sign one or multiple consent records to confirm they agree with the steps outlined.
You can then schedule reminders to review these records at a later date. Better yet, you can manage all your service’s consent forms from one central library.
Manage all of your clients’ medication needs electronically. Simply set up MAR charts by choosing medication from the NHS dm+d database and setting a time and frequency. Carers will then be notified when to administer medication and will digitally sign this off in the Carer App, requiring a witness for controlled substances. If medication can’t be given, staff can select a reason and confirm if the stock amount has changed.
Managers can check the progress of rounds, monitor stock levels and identify discrepancies, all from one central report. If a round is missed, you’ll see an alert within the Care Office, so you can take action.
A full medication history is stored for each service user, which you can filter through to check compliance.
Clients and service users can digitally sign their care and support plans, confirming they understand the steps put in place for them.
If they don’t have capacity or the ability to sign, their Legal Power of Attorney or nominated person will be prompted to do so on their behalf.
Every time you add a new client, you’ll have the option to complete an initial assessment that covers choice and communication, health and medication, the activities of daily living (ADLs) and more. These delve into the needs of the individual, their capacity and any support they may need.
Once completed, these will automatically create your first care and support plans that you’ll regularly review.
Identify staff’s skills against client’s needs to tailor care to the service users' individual needs and empower carers to use their personal skills to offer person-centred support. You’ll also be able to you spot recruitment and upskilling opportunities.
Create and assign one-off and recurring tasks for your carers, from one central dashboard. Your staff will each get bespoke to-do lists that they'll check off throughout their shifts. You can monitor their progress to ensure care quality and identify areas of improvement.
Every time a log is created, a witness can be added to verify the care that’s been provided. Simply select from a list of staff members and the chosen person will be asked to enter a unique PIN. Once confirmed, their name will also appear alongside the log. For some tasks, you’ll be required to have a witness, like when administering controlled substances.
Take photos and videos in the Carer App and attach them to your logs to further evidence your care. You can use this to record social activities, food and fluid intake, monitor wounds and pressure sores and so much more.
Any images or video clips taken are uploaded directly to the platform and aren’t saved to the camera roll of the device used.
For occasions where you need to share information with other health and social care professionals, you can generate a downloadable PDF, better known as a hospital passport.
This contains a breakdown of an individual’s personal details, medical history, emergency contacts and more, ensuring that hospital staff know what care is typically delivered and maintain this.
Improve your service users’ comfort and behaviour with pain management best practices powered by AI and facial recognition.
PainChek® is a digital pain assessment tool enabling pain management for people living with pain, including those who cannot reliably self-report.
Start a new PainChek® pain assessment from the Carer App and record the results in Log my Care alongside other health and care-related information.
Get instant notifications when a service user has severe pain and quickly make informed pain management interventions.
Spot pain patterns and adjust care delivery accordingly.
We've got a whole host of features that will help you provide outstanding care to your clients.
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