We caught up with Kelly Gallimore, the Registered Manager at Primrose Care Home, a residential service supporting adults with dementia in Houghton le Spring. She talks about her reservations to using a care management platform, what the team think since they’ve started using Log my Care in 2020 and her advice to other services looking to go digital.
"At first, I didn’t really know if we should go digital and I wasn’t sure what I was getting myself into. Everyone was really apprehensive to try something new. But once I signed up, I downloaded the App from the App Store and everything after was just as simple."
"The Carer App is fantastic! My team can reach into their pockets, pull out their phones and log the care they’re delivering right there and then. They don’t have to leave the room to go to a computer and type it up or write it down by hand on paper."
"The ease of recording is what I’m most pleased about – things aren’t being forgotten because care is logged immediately. Big shout out to lovely Customer Success Team who’ve helped us get used to the platform – we love the Care Office!"
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