Product updates
Oct 30, 2024

Log my Care launches new Rostering add-on

Rostering is now person-centred! Working closely with a beta community, Log my Care launch a new Rostering add-on that meets the needs of rota managers and empowers more person-centred care outcomes.

Richard Weir

Senior Account Executive

Table of contents

Person-centred rostering is finally here. By a landslide, rostering has been the number one most requested enhancement from our customers for some time. In response, we have poured our hearts and minds into developing this solution in collaboration with a dedicated beta community, ensuring that it not only meets the unique needs of the care spectrum (yes, you really can schedule both shifts and visits) but also addresses the real challenges of the care industry. Working so closely with this beta community has enabled us to develop a solution that simplifies the process while empowering users to unlock greater care outcomes.

Let’s delve into what makes our new rostering system truly exceptional.

Why rostering and why now?  

Constantly switching between systems with large amounts of hidden information makes creating person-centred rotas time-consuming and difficult. We realised that, with our knowledge of both team members and service users, we were in a strong position to address this challenge. By surfacing the right information at the right time, we help you optimise your rotas and monitor their performance throughout the day. This ensures that everything is managed in one place, reducing the risk of missed visits or gaps in skills during shifts.

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Care management and rostering together  

The care industry faces numerous challenges when it comes to effective rostering, including data privacy issues, the difficulty of matching caregivers with service users, and a lack of integration with existing care records. Our new rostering add-on is designed to address these pain points head-on. By integrating the rostering functionality with our existing care management system, we can bridge the gap between rota creation and care records, ensuring that sensitive information is shared with the right people at the right time.

Taking a holistic approach to rostering enhances the quality of care by ensuring that caregivers are matched with service users based on their skills and needs. This targeted matching not only promotes care continuity—where the same caregivers consistently work with the same service users—but also fosters stronger relationships and trust between caregivers and those they support. Ultimately, this leads to better outcomes for service users.

Moreover, when caregivers experience a continuity of care, they report higher job satisfaction, as they become more familiar with the individuals they support and their specific requirements. This boost in team satisfaction can significantly reduce turnover rates, creating a more stable and positive work environment.

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Stories from the beta: Szymon Kosciukiewicz, Epilepsy Society  

As part of our commitment to excellence, we worked with beta testers like Szymon Kosciukiewicz from Epilepsy Society. The beta group’s insights continue to be invaluable in shaping the Rostering add-on.  

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What makes our rostering system stand out?

Log my Care’s Rostering add-on is designed on Log my Care’s principles of being simple, intuitive, and person-centred. It has also been built side-by-side with rota managers who truly understand the complex challenges of creating a care rota. This combination of intuitive design and user centricity has created a powerful system that revolutionises the way rotas are managed in care.

One standout feature is the ability for both care managers and carers to seamlessly react to rota changes in real-time. When adjustments are made, whether it’s a shift change or team reallocation, the system ensures that all relevant details—like carer contact information—are immediately available and updated. Changes sync instantly with the care app, so your team always has the most up-to-date information. Users can also export rota data and send it via email, keeping everyone informed and connected.

The Rostering add-on uniquely combines shift-based and visit-based solutions, addressing the diverse requirements of care providers across the industry. The deep integration with our care management platform allows users to access comprehensive information about service users, enhancing the ability to create person-centered rosters. Additionally, the match-making functionality makes it easier to assign the right caregiver to the right shift, boosting care continuity for service users and overall job satisfaction for your team.

Another core principle behind our rostering system is a user-centric design approach. Our team has conducted extensive user research with current care providers, integrating their needs and insights into every aspect of the development process. From interviews to workshops, we’ve gathered a wealth of industry knowledge, ensuring that our solution is grounded in real-world experiences. This collaboration has resulted in a system that not only addresses the functional needs of care providers but also enhances the overall user experience, making rostering a seamless part of daily operations.

Book a demo to see it for yourself  

Rostering doesn’t have to be a headache. It can be a simple, intuitive, and powerful tool in unlocking greater care outcomes and team satisfaction. Our rostering system is built on these principles, and we can’t wait to show it to you.  

Learn more or book your demo with the Log my Care team to see it in action.  

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