With visiting restrictions in place due to COVID-19 and the holidays just around the corner, we know this can be a very tough time for families and service users alike.
That’s why our team hunkered down and built the Family Module. The Module connects families with their loved ones in care via an easy-to-use app that is updated in real-time with care notes and logs.
How does the Family Module work? 👨👩👧
Care Services invite families to download the app to their smartphones. Once the families are signed in, Carers simply go about their business delivering care and logging notes, which families can then access in a simplified timeline from their smartphones. Pretty easy right? We think so too!
The Family Module creates greater transparency around care delivery and gives reassurance to families that their loved ones are being looked after. It also reduces the admin Carers normally have to go through. No more fielding calls and emails from family members, leaving you with more time to do what you do best: deliver care.
We know that there are certain care notes that aren’t necessary for families to view – like how many time their Granny has used the loo today! That’s why Care Managers can select which Care logs and notes are visible to family members.
All of our software is GDPR compliant and in-line with NHS standards, so your service users’ data is protected and will stay that way.
Set your care service apart
Many care services are struggling to fill vacancies at the moment, as family members look for services that are able to demonstrate high-quality care and give them peace of mind that their loved one is being looked after properly.
The Family Module allows you to show off your high-quality care and reassure new customers of your transparency and consistency in delivering that standard of care. If you’ve had trouble filling vacancies, consider activating the Family Module today and let new customers know you’re committed to demonstrating outstanding care.
Activate your Family Module now! ⏰
With the holidays around the corner, connection is more important than ever. We want to do whatever we can to ease the loneliness and isolation of service users so we’re offering a free 30 day trial of the Family Module to any Care Service that’s interested. Simply click here to start your trial now.
Have questions about the Family Module or the rest of our software? Ping us a message via email or click the pink box in the right-hand corner of your screen and one of our team will be in touch in a jiffy.