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Skills for Care Workforce Strategy: Train
Discover Part two of our series with Mark Topps on the Skills for Care Workforce Strategy. Learn key insights around 'Train' as Mark unpacks this strand, empowering you to level-up your team training.
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Skills for Care Workforce Strategy: Attract and Retain
Discover Part 1 of our series with Mark Topps on the Skills for Care Workforce Strategy. Learn key insights into 'Attract and Retain' as Mark unpacks this strand, empowering you to improve your recruitment and retention.
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How to improve service user engagement in care planning
In person-centred care, the service user’s voice should be at the heart of care planning. In this blog, care expert, Mark Topps, shares ideas to more effectively include the service user’s voice in care planning.
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Example of a Positive Behaviour Support plan
Download your free PBS template and discover key tips from Mark Topps on how to successfully create a PBS plan in your organisation.
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Why the CQC needs a technological overhaul
Discover how the CQC can transform from an outdated entity to an efficient regulator with data automation and technological advancements.
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Enter, PBS: Our latest complex care feature
Learn how Log my Care’s PBS plan feature simplifies implementing Positive Behaviour Support, enhancing care for those with complex needs.
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What are the 4 principles of person-centred care?
Anna Lawrence discusses the four principles of person-centred care and the vital importance they are in delivering quality social care for individuals.
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Examples of daily care notes
Richard Weir shares examples of daily care notes and provides insight into how these can be a useful tool for supporting and evidencing service user care plans
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How to be more compassionate when hiring international carers
Mark Topps shares tips on how to implement more compassionate hiring practices when hiring international team members in social care
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Best way to set service user goals using Outcomes and Goals.
Richard Weir provides an overview of the powerful Positive Behaviour Support framework, how it provides service users with a better quality of life, and the value it provides to carers in reducing incidents of behaviour that challenges.
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Log my Care achieve compliance with 12 Digitising Social Care Standards
Log my Care is now compliant with 12 of the Standards set out by the Digitising Social Care Programme, retaining our place as a DSCR Assured Supplier.
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Navigating a CQC inspection day: What to expect and 10 tips for success
Check out our infographic to learn more about what to expect on your CQC inspection day and 10 key tips to help ensure success.
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Mastering CQC inspections: 10 tips for effective preparation
Check out our infographic to learn about the key activities that happen before a CQC inspection and 10 valuable tips to help you prepare effectively.
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We’ve raised £3 million to expand our support in the learning disability and home care sectors
We’re delighted to announce that we've raised a further £3 million with our existing investor Mercia Ventures
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Risk mitigation: The importance of risk assessments in social care
Mark Topps discusses the importance of risk assessments in social care, and provides tips for how care teams can better reduce or mitigate risks.
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Easily access care data with Download Centre
Simplify data access with Download Centre, our new central hub for seamlessly exporting essential care data.
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How to improve communication with service users
Mark Topps shares 5 tips to help social care teams improve communication with their service users, and the different types of circumstances to consider.
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How to effectively track and manage behaviour decline in service users
Mark Topps shares how to track and manage behaviour and cognitive decline in service users, with tips on tackling funding challenges and seeking extra support.
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Best way to set service user goals using Outcomes and Goals
Discover the best way to set effective person-centred goals and track your service users’ progress with Log my Care’s Outcomes and goals feature.
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Goal setting for service users: Paper vs digital
Mark Topps explores how care providers can best set service user goals, and discusses the pros and cons of paper vs digital care records.
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Why evidencing goals is important for the CQC
Mark Topps discusses why evidencing service user goals is important for CQC inspections, how to track progress, and how to get service users involved.
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How will the CQC’s new framework impact learning disability providers?
Mark Topps explores how the CQC's new single assessment framework will impact learning disability care providers, with tips on how these services can prepare.
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Tips for succession planning in social care
Mark Topps discusses the importance of succession planning in social care, and shares practical tips for applying it successfully to nurture and develop talent.
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How Moorville Residential used Log my Care to evidence service user progress
Learning disability provider, Moorville Residential, shares why Log my Care was the best choice for their less tech-savvy staff, and how they were able to better evidence progress for their service users.
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How to successfully navigate the holiday season in social care
Mark Topps shares tips on how to ensure staff stay prepared to best support service users over the holiday season and continue progressing with their goals.
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Log my Care vs Person Centred Software: Which is the best care management platform for your service users?
Log my Care is a Person Centred Software (PCS) alternative that helps improve care delivery across your service.
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Why BIRA Care Homes chose Log my Care
Nursing home, BIRA Care Homes, shares why Log my Care was the best choice to help their team save time and transform their service efficiency in 6 months.
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What are the benefits of a digital care management system?
Mark Topps discusses the benefits of moving to a digital care management system and shares his advice and tips for going from paper to digital.
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Safeguarding in social care: How to support vulnerable people
For National Safeguarding Adults Week 2023, Mark Topps takes a look at its role in social care and how care professionals can stay vigilant for clients.
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Staff retention in social care: 10 tips to improve employee turnover
Mark Topps shares 10 tips to improving staff retention in social care, and how they can increase employee engagement to reduce turnover rates in a care service.
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Log my Care vs Nourish Care: Which is the best care management software for your service users?
Log my Care is a Nourish Care alternative that helps improve person-centred care across your care service.
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7 tips to support staff effectively in health and social care
Mark Topps discusses 7 tips on how to support staff effectively in health and social care, with employee retention and well-being in mind.
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8 ways to improve efficiency in your care service
Mark Topps shares 8 effective tips to enhance team efficiency in health and social care, to improve productivity and create a sustainable, modern care service.
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Care Show Birmingham 2023 round-up
Mark Topps shares his experience of the 2023 Care Show Birmingham, where he also joined Log my Care's CEO, Sam Hussain, for a panel discussion on CQC changes.
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13 steps to take if you fail a CQC inspection
Mark Topps explains what to do if you fail a CQC inspection in 13 steps, with advice on how to contest a CQC outcome that might be inaccurate.
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How to manage service users with challenging behaviour
Mark Topps discusses how to deal with challenging behaviour in adult social care settings, and shares 10 tips to managing service users and their relatives.
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Data-driven decisions with monitoring reports
Monitoring Reports is designed to empower care managers with data-driven insights. Identify trends, customise reports, and deliver targeted care for enhanced efficiency. Stay ahead in care management with Log my Care.
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CQC single assessment framework: Frequently asked questions
Get the answers to 7 of the most frequently asked questions (FAQs) about the CQC's new single assessment framework.
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Overcoming the challenges of end of life care
Mark Topps explores some of the challenges in end of life and palliative care, with tips on how to improve the process within your services.
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What questions do CQC ask care staff?
Mark Topps shares the different types of questions that the CQC ask care staff and managers, to help you stay informed and prepare ahead of inspections.
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Encouraging effective communication in social care
Mark Topps discusses the importance of effective communication in health and social care and how to promote it – with 10 tips from industry professionals.
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What happens if you fail a CQC inspection?
Mark Topps breaks down what to do if you fail a CQC inspection, the impact of a poor rating, and how to improve Requires Improvement or Inadequate ratings.
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Download our free Body Mass Index (BMI) risk assessment template
Standardise your current risk assessment processes with our free templates. Use our BMI risk assessment template to calculate an individual’s BMI and determine potential risks. Download now for free!
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Download our free Waterlow risk assessment template
Standardise your current risk assessment processes with our free templates. Use our Waterlow risk assessment template to evaluate the risk of an individual developing pressure ulcers and to improve care. Download now for free!
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Download our free Manual handling risk assessment template
Standardise your current risk assessment processes with our free templates. Use our Manual handling (or moving and handling) risk assessment template to assess a client’s physical capabilities and limitations, and evaluate your environment. Download now for free!
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Download our free CQC inspection checklist
Download our free 10-step CQC inspection checklist to help you evidence care delivery and prepare for audits, in line with the 2023 new inspection framework.
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Download our free overview of the CQC's new single assessment framework
Download our free PDF overview of the CQC's single assessment framework to prepare for the new inspection process and stay compliant.
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Noticeboard: your path to seamless care communication and collaboration
We are proud to introduce our latest feature, the Noticeboard, designed to streamline communication and collaboration within care teams.
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How to prepare for a CQC inspection
Preparing for a CQC inspection? Mark Topps shares 8 tips to getting regulator ready, discusses the new CQC single assessment framework, and more 2023 changes.
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20+ Social Care Statistics for 2023: Employee Retention, Digital Transformation and Key Trends
Adult social care statistics in the UK for 2023, focusing on employee retention, digital transformation, key trends and the future of care.
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Examples of risk assessments in social care (with templates)
Not sure how to do a risk assessment in social care? Download our free templates with 3 examples of different types of risk assessments in health and social care.
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Enhancing Care Management with To-Do's Daily Dashboard
At Log my Care, we believe in continuously improving our services to meet the needs of care providers like you. We are excited to announce the first of many improvements: the revamped To-Do's daily dashboard. This enhanced feature is designed to streamline your workflow, boost productivity, and provide a more organised approach to managing tasks and responsibilities.
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6 ways to improve your data and cyber security in social care
Mark Topps explains the importance of improving your data and cyber security in adult social care, with six tips to protecting personal information.
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Safeguard sensitive care data with Device Access Control
With Device Access Control you can now monitor and manage who has access to care data.
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5 benefits of social care consultancies
Mark Topps goes over what social care consultancies are, their importance in the sector, and five benefits care providers can take advantage of when hiring one.
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How to make the most of having volunteers in social care
Mark Topps discusses the role and impact of having volunteers in social care, following the government's plan to extend the NHS Volunteer Responders Programme.
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Promoting diversity and inclusion in social care
Mark Topps discusses the importance of diversity and inclusion in social care, and how to successfully promote it in the workplace.
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What Good looks like: How to deliver good quality care in 2023 (with examples)
Mark Topps breaks down how to deliver quality care in line with the government's latest What Good Looks Like Framework, with examples from care providers.
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Carers Week: Understanding the role of unpaid carers in society
To spotlight those caring for society's most vulnerable without pay, social care expert Mark Topps discusses the impact of unpaid caring and ways to offer support.
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6 approaches to driving cultural change
Mark Topps recommends six approaches to tackle cultural change to improve employee engagement, increase productivity, and create a better work environment.
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Vocation vs. job: Does a career in care have to be your calling?
Mark Topps discusses the pros and cons of having 'just a job' rather than a vocation in the care industry, and the difference between them both.
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Creating an excellent induction experience for Registered Managers
Mark Topps shares his top tips on creating an excellent plan induction plan for Registered Managers, and ways to continue developing post-induction.
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Why learning is the real goal of goal setting
Mark Topps reflects on the best benefits of goal setting, and how it can improve outcomes for the people you support, your teams and for yourself.
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How to create a Goal Setting strategy
Mark Topps shares his top tips for creating an effective goal setting strategy without losing motivation.
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Health Plus Care 2023 round-up
Mark Topps shares his experience of the two-day, 2023 Health Plus Care event at ExCel London.
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How to effectively onboard new staff in your care service
Mark Topps explores some of the key steps for successfully onboarding new staff in your care service.
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Come see us at the Residential and Home Care Show
We’re looking forward to exhibiting at the Residential & Home Care Show, part of Health Plus Care, in ExCel, London on Wednesday 26 and Thursday 27 April.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651c18d5e4dc31f0af3b1_64390cb8e0977709525fe64b_preventing-closed-cultures.jpeg)
Preventing closed cultures in care services
This week Mark Topps takes a deep dive into a topic that's been lurking in the shadows of care services: closed cultures. This article explores the harmful effects of closed cultures and shares strategies to prevent them.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651bc564207db77a7425b_642ea9d4d8e08f2443ec39a7_meeting-the-2024-digital-deadline.jpeg)
Meeting the 2024 digital deadline
Mark Topps looks at the reasons for moving to a digital model and how you can ensure your service is ready for the March 2024 deadline.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cb77a25a51db8a32f4_642d8d946a6652db92fffce3_top-tips-for-reducing-your-paperwork.jpeg)
Top tips for reducing your paperwork
Record keeping in health and social care is a must for social care teams.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651ac24e50cc9b2b8e136_642d65c8f8fa7ece84e6d32b_digitising-patient-care-for-care-home-managers.jpeg)
A care home manager’s guide: the benefits of moving from paper to digital
Moving from pen and paper note taking to a digital system doesn’t need to be daunting. Our guide for care home managers shows you how.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b57289fc5602be0c1d_642d5eda9774506df0c10f7c_How%2520to%2520access%2520funding-to-go-from-paperto%2520digital.jpeg)
How to access funding to go from paper to digital
NHSX is providing support to help digitise social care. Here’s our simple guide to getting that grant
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651acf12a17d3e15a3a53_642d7ada4b521e12f002e876_digitising-patient-care-for-care-home-owners.jpeg)
A care home owner’s guide: moving from paper to digital
Moving from pen and paper note taking to a digital system doesn’t need to be daunting. Our guide for care home owners shows you how.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651c7f288e1b82f0c868a_642d76889e8edcf1e7a812b4_staff-attrition-in-the-care-sector.jpeg)
Why carers are leaving the sector
The Care Quality Commission (CQC) carried out a snap poll of providers late last year to gauge current views on workforce challenges.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651c150e92d579b6435a7_642d834700119955bd724856_recruiting-and-retaining-talent-in-care-sector.jpeg)
How going digital can help providers recruit and retain staff
How going digital can help care providers recruit and retain staff
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651a947d8fdb2e707e3cd_64269b91ef4c0c207f70bba2_duty-of-candour-being-transparent-with-the-people-you-support%2520.jpeg)
The duty of candour: How to be open and transparent with the people you support
Mark Topps on the duty of candour – what it is and the steps to fostering a culture of transparency in your care service.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cd5d00fa309a0320d8_641bfb9e33c0c74bf8c4a394_utilising-data-to-inform-decisions-in-your-care-service%2520.jpeg)
Utilising data to inform decisions in your care service
Mark Topps takes us through data-based decision-making – the benefits, how to get started and using it to make a positive change in your service.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651bdf12a17d3e15a44e2_6414407f527883be7ae9e4fc_motivating-and-empowering-your-team%2520.jpeg)
Motivating and empowering your team
Workforce has the biggest impact on whether your services survive and thrive. Mark Topps reflects on how to motivate and empower teams.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b66b0aeac5c5d3fa81_6414559d6eace47172c1472a_%2520impact%2520of%2520staff%2520training%2520in%2520social%2520care.jpeg)
The impact of staff training in social care
Explore the vital role of training and monitoring in ensuring service compliance and staff retention.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cd50e92d579b643fb4_641c02097b827a442186cf72_UK%2520Care%2520Week.jpeg)
Come see us at UK Care Week
Visit us at stand E60 to demo our platform for outstanding care management.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651bd50e92d579b643249_640afdf7be4eee8cf405d5e9_needs-and-skills-make-outstanding-more-than-a-rating.jpeg)
Make Outstanding more than a rating with staff training
Want to go above and beyond with staff training? Mark Topps shares advice for care providers who want to make Outstanding more than a rating.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cf95e9d4ac8b0fbbe2_6409baa1931681235edd613a_we%25E2%2580%2599ve-joined-forces-with-PainChek.png)
We’ve joined forces with PainChek® to support people who can’t verbalise their pain
We’ve joined forces with PainChek®, to enable care providers to improve their care delivery based on data-driven pain management.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cb8eccbc3380b4cde4_6407481f934d027e36c4869a_training-skills-matrix-min.png)
Introducing new needs and skills features
Are you fed up with using clunky excel sheets to track your staff’s qualifications? You’ll be happy to learn that you can now effortlessly record your team’s skills directly in Log my Care.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b9b35e75cc9f1845ee_6401bf4c470c4e6723e3a99d_leadership-skills-needed-in-social-care.jpeg)
Leadership skills needed in social care in 2023
In this blog, Mark Topps takes a deep dive into leadership. What makes you a leader and what skills do leaders need in 2023?
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b04627a63a48b8ba26_63f8d7a4e3b10e3aa3f67ec0_flexible-working-in-social-care.jpeg)
Is flexible working possible in social care?
Mark Topps explores flexible working in social care. Is it possible and if not, what needs to change to make it a reality?
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651c804ac18e97a766210_63ef6fd4f55a452fef12043f_surviving-thriving-recruitment-crisis.jpeg)
Surviving and thriving during a recruitment crisis
Mark Topps looks at the current recruitment trends and how we can survive and thrive despite the challenges in the employment market.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651aef2c9b401706a4fe5_63eccae3bd1cc2289928926d_evidencing-care-made-easy.png)
Evidencing care made easy
Michael Prior, Clinical Care Manager at Capital Staffing Services, chatted with us about their experience using our digital care management platform over the last two months.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b0b6b05faebf888fa7_659e68ae77afa4aa12fa5f20_Care%2520TaylorMade%2520(3).png)
How Care TaylorMade’s CQC rating went from Good to Outstanding with Log my Care
Supported living service, Care TaylorMade, shares how implementing Log my Care helped them achieve an Outstanding CQC rating, and why Log my Care was the right system after being paper-based.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651ca5d00fa309a031a3a_63e61711c27913392d5b94eb_thinking-about-going-digital.jpeg)
Thinking about going digital? Here's what you need to consider
Thinking about going digital? Mark Topps shares the things you need to consider before introducing a digital system into your care service.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cbd5c27397fa0ff3f6_63dce9da87a2e1832ea2a05e_tips-for-digital-transformation.jpeg)
Tips for digital transformation in your care service
Mark Topps shares his advice for making digital transformation happen in your care service.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651ce7289fc5602be22a2_63d8d3c7c570309ec75badbe_we%25E2%2580%2599ve-been-recognised-as-a-quality-partner.png)
We’ve been recognised as a Quality Partner of the Professional Records Standards Body (PRSB)
We've been recognised as a Quality Partner of the Professional Records Standards Body (PRSB)
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651a633a0f6a5518b851e_63d3bb897bccc975ee69292e_change-management-in-care.jpeg)
Change management in care
Mark Topps shares his advice for preparing your team for organisational change.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b2d26cff98b5871d13_63c97e87b25c5e8455de1922_get-your-team-comfortable-with-technology.jpeg)
How to get your team comfortable with using technology in your care service
Mark Topps shares his expert advice for getting your team comfortable with using technology in your care service.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b224e50cc9b2b8e5f7_63c1507f55ae527d508701fe_goal-setting-for-the-new-year.jpeg)
Goal setting for the new year
Mark Topps shares his top tips for setting organisational and personal goals, alongside manageable ways to help you achieve them.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651c74f129726ddc85e41_63b80b29287c8f41a5579b56_staying-on-top-of-RIDDOR.jpeg)
Best way to set service user goals using Outcomes and Goals
Discover the best way to set effective person-centred goals and track your service users’ progress with Log my Care’s Outcomes and goals feature.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651ba47d8fdb2e707efe7_63a5cd31a77e945a315293fc_looking-back-2022-window-dark-sky.jpeg)
Looking back at 2022
I always remember being told that life goes fast once you leave school, but this year seems to have flown by quicker than ever. Perhaps it’s because we all made sure we had things in our diaries and to make the most of life coming out of the pandemic, or perhaps we’re all just busier than ever and it’s a sign that we need to slow down! This week, I look back at some of the highlights of 2022 and what I hope to see in 2023.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651cc0c2fd50bcf4ba145_63a41979a4c7b66947a1f9a2_supporting-clients-stormy-weather-overcast-sky.jpeg)
Supporting clients through stormy weather
The UK weather is unpredictable at best with heavy rain, high winds and the occasional snow drift thrown in the midst. From my own experience, looking outside to see adverse weather fills me with dread and I’m left thinking, “Can I get to the person I’m supporting?” and “Will they be ok?” Here are some handy tips for how you can keep those you care for safe and well.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b7d8f7ac6e93aca631_63921ad268164fe6524b322d_incontinence-empowering-personal-choice-tap-dripping.jpeg)
Incontinence: Empowering personal choice
This is a rather unusual blog to write about, but following a conversation with someone last week, it really got me thinking. For the last 15 years, I’ve always supported people who are incontinent with their continence and personal care, but I’ve never stopped to think about whether this is actually what they wanted. I’ve always assumed that they would.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b6ac5e925076bba374_6389d1efd80689c4f3520a56_how-to-switch-off-after-work.jpeg)
How to switch off after work
In a recent survey by Buffer, 30% of people found switching off after work incredibly difficult. The inability to switch off can lead to burnout, which is a growing issue in the care sector. In this week’s blog, I look at some tips to help you switch off after work.
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Tools & Guides
Access our free tools, including our Care Quality Commission (CQC) provider information return (PIR), liberty protections safeguards (LPS) and our advance care planning guides.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66cda801d68398711280975e_66be0f4de17cee7ff8d04afa_PBS%2520webinar%2520image%2520for%2520popup%2520banner%2520(3).png)
How to create person-centred PBS plans: On-demand webinar
Watch our on-demand webinar where we are joined by social care experts Mark Topps and Giuseppe Di Martino to discuss how to create a new person-centred PBS plan.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651aef61b2cae693609bc_66aa676dfd5d9e5b12ec9283_PBS%2520template%2520%2520-%25201700%2520x%2520800px%2520(1).png)
Positive Behaviour Support plan template
Download your free Positive Behaviour Support (PBS) template to help you understand and support individuals to manage behaviours that challenge.
![](https://cdn.prod.website-files.com/6613d2e15cb151b191bd2217/66b651b28d5e4dc31f0ae2a9_669fad812c1aa4860a4e7291_Goal%2520setting%2520for%2520service%2520users%2520(1).png)
Goal setting for service users
This e-book guides care teams to set effective, person centred goals for service users. It covers everything from goal setting frameworks and systems for tracking to maintaining CQC compliance, ensuring you can deliver a successful goals strategy.